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What is your role within your company? |
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Managing Director |
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| Q |
What are the major challenges the outsourcing industry is facing today? |
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Right sourcing (Location, acquisition, time to service needs quicker more & more, efficiency management e.g. blending of different interactions) |
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| Q |
What is your biggest achievement to date? |
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Best in class position for different outsourced programs (e.g. Online broadband customer helpdesk (ex. Orange NL)) |
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| Q |
What are your main interests outside of work? |
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Family (incl. two doughters), keeping fit |
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[If you have attended before:] How has your overall experience at International Outsourcing Forum been and what are you looking to achieve at the next forum?’ |
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Excellent networking & exchange of knowledge |
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