M&Y DATA SolutionsM&Y Data Capture only UK spot on Global 100 ListingM&Y Data Solutions, global business process outsourcing (BPO) provider, has won a place on the annual Fortune 500 Global Outsourcing 100 ranking, as a ‘rising star’. Placed at number 88 on the list of 100 highest ranking global BPO companies and 13th in the list of ‘ones to watch’, M&Y Data Solutions is also a new winner in the Best 20 category serving the UK market. The Global Outsourcing 100 annual ranking released earlier this month is in its fourth year and is compiled by the International Association of Outsourcing Professionals. Established in 2001, M&Y Data Solutions has built a network of two global delivery centres located in north and south China, in addition to its UK and Australian sales offices. With over 2100 employees delivering services to finance, government, insurance, manufacturing, retail, telecommunications, transportation and utilities industries, the company is focussed on expanding its China offshore operation for UK and European markets. “We’re currently the largest data capture and BPO services provider in China and our customers span the globe,” said Matthew Cule, owner and joint managing director, M&Y Data Solutions. “This accolade is significant as we’ve worked hard to build a reliable and robust service delivery offering that competes with other offshore locations such as India, Eastern Europe, Philippines etc.” “Our UK customer base is growing and we have plans to at least double our staff and business here in the next year,” added Cule. “We currently work with a number of high profile UK clients in the country who view China as an important emerging market.” M&Y Data Solutions scored most highly on Customer References in the listing, which supports the company’s claim that it retains a 100% customer retention rate. “When you’re in the business of service delivery outsourcing, customer satisfaction is vital,” commented Cule, “add to that the fact we are helping build the reputation of China as a major offshore service provider for the UK and Europe, and you can see why this recognition by our customers was most important for us.” Companies in the listing are ranked on quality following a rigorously judged application process that examines multiple criteria. Judging is based on information provided by each company on its application in combination with independent research and customer references. The four key criteria areas covered are:
|
About M&Y Data Solutions Matthew Cule is based in the UK Office located in Cardiff, South Wales which is focussed on significantly expanding the UK and European customer base. The company currently works with over 30 customers globally. Customer sectors include finance, government, insurance, manufacturing, retail, telecommunications, transportation and utilities. For further information |
