Welcome

On behalf of the International Outsourcing Forum, I would like to welcome you to the Autumn Newsletter. This publication is designed to keep you up to speed with the latest developments at IOF, and in the outsourcing industry as a whole. We welcome all feedback from readers, and if you have information that you think is worthwhile sharing in the newsletter please contact us.

Now in its fifth successful year, IOF 2009 will provide an ideal opportunity for senior executives charged with outsourcing responsibilities to meet major outsourcing supplier organisations from all over the world. IOF 2009 will bring together two major outsourcing forums; IOF is now incorporating the Global Locations Strategies Summit (GOLSS). We are expecting over 150 delegates at this year’s event. This will give attendees a greater opportunity for networking alongside the opportunity to discuss solutions across both areas.

IOF 2009 will include a series of private business development meetings between delegates and suppliers, a comprehensive conference programme for each stream covering keynote presentations and interactive seminars, as well as the opportunity to network with peers and colleagues.

John Whalen
Forum Manager
johnwhalen@vibevents.com

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Industry News


An Eversheds Perspective
Outsourcing has undergone several re-inventions. From it¹s beginnings in the 1950s to the recent makeovers such as service provision and business process re-engineering - it has long been recognised as an effective tool to perform financial engineering on a company¹s balance sheet. Over half of the FTSE 100 now outsource in some way... read more

 

Supplier Delegate News


Eversheds and Slaughter and May advise on $1 billion outsourcing deal
Leading international law firms Eversheds and Slaughter and May have helped close one of the biggest business process outsourcing (BPO) deals in the financial services sector. 
read more...

 

Assure the Success of Your Outsourced IT Project: Choose a Partner that Understands Your Business
Luxoft identifies the tough questions to ask an IT service provider prior to engaging their services
New York, NY; September 10, 2008 –
As budgets tighten in response to the slowing economy, IT decision makers may be tempted to choose outsourcing partners on the basis of price point alone. This critical misstep can lead to problems, and unforeseen costs, down the road. read more...

 

New Research Center in Poznan
Telcordia, an American company, has opened its first European Technology Research Center in Poznań. read more...

 

Metropolitan Police enlists Steria to transform HR services for entire service
Steria today announces a new contract with London’s Metropolitan Police Service (MPS) and the Metropolitan Police Authority (MPA) to transform the MPS’s Human Resources (HR) function. The contract will support a significant improvement in the delivery of the MPS’s HR service, and will drive cost savings through the creation of a new HR Service Centre in Central London and implementation of HR business partnering. read more...

 

Chile: offshoring opportunities in Latin America
Chile is attracting considerable attention from foreign companies as an offshoring location
Chile for 4th consecutive year has been included into the Top 10 Offshore locations, according to the consulting firm A.T. Kearney.
read more...

 

Leading oil & gas services company relocates Cyprus
A new and exciting chapter in the emerging energy sector is about to begin in Cyprus. Weatherford International Ltd., a leader in the oil and gas services industry is to open a manufacturing and service facility in Cyprus with an initial investment of USD 27 million...
read more

 
Etisal improving customer service delivery for telecom operator in Egypt.
The Egypt call center outsourcing facility of Etisal International has announced it has won a contract as the outsourcer to handle the customer service calls of Etislalt Misr the 3rd 3G mobile operator in Egypt serving over 5 million subscribers... read more
 

Latest organisations to join IOF include:


Suppliers
Affiliated Computer Services GmbH
CIPA
City of Lódź
ContactInGauteng
CORFO
more...
Buyers
Deutsche Bank AG
Shell International B.V.
Orange - France Telecom Group
Unilever PLC
Zurich Insurance
more...